Scope of the service
These terms describe the published Iflex IPTV subscription offering and website use. Before paying, confirm the selected duration, screen allowance, currency, content availability, and any optional extras with support. The order confirmation records the agreed package. Contact [email protected] if an important point is unclear or differs from the information shown at checkout.
Plans, duration, and simultaneous screens
Public plans cover one, three, six, and twelve months with one to six simultaneous screens. Larger or longer packages require a separate quote. The 12-month plan includes one additional month; shorter public plans do not. A screen allowance limits concurrent streams and is different from the number of devices on which an app is installed. Do not share or resell account access outside the agreed package.
Prices and payment
The price selector shows fixed regional matrices, with USD displayed first. The full bundle amount is payable for the selected term; the monthly equivalent is a comparison figure rather than an installment promise. Confirm any taxes, payment-provider charges, app-license fees, or optional adult-category surcharge before payment. Use the secure payment route supplied for the order and keep the confirmation.
Activation and device responsibilities
Use the activation details with a compatible player and supported device. A third-party app may require a separate license and has its own terms, updates, and support arrangements. The customer is responsible for a suitable device, stable internet connection, and private handling of credentials. Do not assume that a listed brand means every model or operating-system version is supported.
Content and acceptable use
Use only content you are authorized to access and comply with applicable rules and territorial conditions. Channel, title, language, resolution, guide, and catch-up availability can change. Category names and images do not guarantee every event or title. Do not redistribute streams, circumvent account limits, interfere with service infrastructure, or use another person’s credentials without authorization.
Support and service expectations
Messages can be sent at any time, with live assistance staffed for 16 hours daily. Response time depends on the issue and queue. Infrastructure targets do not guarantee uninterrupted playback on every device or network. Maintenance, internet routing, local equipment, source changes, and third-party software can affect the experience. Report problems with the device, app, error text, and order reference.
Cancellation, refunds, and concerns
You may choose not to renew after the prepaid term. Requests to cancel or obtain a refund during an active period follow the published seven-day refund policy and any applicable rights. Deleting a player does not itself submit a cancellation request. These terms do not exclude rights that cannot lawfully be excluded. Send disputes or account concerns through the published contact channel with supporting order information. Last updated October 2, 2026.